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This contract with Mediscan, a private clinical trial company, allowed Interview to provide it's expertize for gathering information.
Finalizing this questionnaire required new developments of the interview?! platform, notably with the tracability and data reclaiming aspects, with a completely reviewed response-gathering application using java architecture.
Furthermore this forms the first software piece of the future version of interview?!
Gathering information from patients/doctors:
Mediscan provides the doctor with an electronic form to fill out to monitor patients following a medical protocol. This follow-up has been industrilaized thanks to interview?! and the form allows for the doctors' feedback to be diffused. It possesses the particularity of being “smart” by detecting any errors of coherence in the answers: as soon as an error is identified, the doctor is notified and can then correct uniquely the question that poses a problem, via a portal jointly created.
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Uses ?
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Satisfaction surveys (internal and/or external)
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Internal listening skills and awareness
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Social barometer
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Quality surveys
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Competence evaluations
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360° surveys
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Training evaluations
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Supplier evaluations
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Distributor follow-ups (eg: agreement)
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Invitations or registrations for events
and then for with mobile phone terminals :
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Reports from the field
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Consumer surveys
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In the field and satisfaction feedback during an event.
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In the field feedback from commercial forces or technical teams,
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